Listing Management
Administration: Comprehensive, professional consulting – architectural, technical, licensing legislation and taxation. Obtaining permits – preparing architectural documentation and arranging condominium contributions on request. Billing and accounting.
Listing Creation: To help attract the right guests for your property and increase the number of bookings, we’ll setup and write your listings on multiple platforms. We’ve got data from thousands of properties so we know what works best.
Multi-Platform Listing: To maximise your bookings and revenue potential, we’ll list your property on multiple platforms. Our platform means your calendar is synched across them all, while you enjoy great returns. We also use a strategy of short, medium and longer term lettings to help ensure occupancy all year round.
Price Optimisation: Behind every great pricing strategy is a lot of data and great human minds – we have both. We are able to increase how much you earn from your property.
Guest Management
Ensuring a 5-star guest stay.
Guest Vetting: Your safety and the security of your property are our top priority. We screen all guests and, after hundreds of thousands of bookings, have also built up our own database of good and bad guests.
Guest Check-In: Easy self check-in is a top priority for guests and the Airbnb algorithm loves it too! So we provide a free lock box to all new hosts who join us.
Guest Communication: Responding to guests as quickly as possible is the key to getting more bookings and maintaining a good reputation. Our teams respond 24/7/365 and trained to deal with all questions and issues both before and during stays.
Property Management
Taking care of your property.
5-star Cleans from our Professional Housekeepers: We’ve built our own Airbnb cleaning service to ensure every clean is done thoroughly with guests in mind and are never missed! Our cleaners even report back to HQ with photos.
Property Maintenance: Our housekeeping team take photographs between each guest stay and report on any maintenance items. If it’s a small item, we’ll fix it quickly. If it’s something that needs repairing or replacing, such as washing machine, we can arrange this for you.
Property Insurance: Bookings through Airbnb are covered by AirCover, while other bookings are covered by our partners and other local insurances.